Simpson Associates aims to ensure that its products and services meet the needs of its clients at all times in accordance with contractual requirements, its policies and procedures.
Simpson Associates operates a Quality Management System that has gained BS EN ISO 9001 : 2000 certification, including aspects specific to providing consulting civil and structural engineering services.
Simpson Associates Management is committed to:
Develop and improve the Quality Management System
The management of Simpson Associates has a continuing commitment to:
Ensure that client needs and expectations are determined and fulfilled with the aim of achieving client satisfaction
Communicate throughout the Organisation the importance of meeting client needs and all relevant statutory and regulatory requirements.
Establish the Quality Policy and its objectives
Ensure that the Management Reviews and measures the processes and the effectiveness of the Quality Management System
Ensure the availability of resources
The structure of the Quality Management System is defined in our Quality Procedures Manual.
All personnel shall understand the requirements of our Quality Policy and abide with the contents and structure of the Quality Management System as defined in the Quality Procedures Manual.
The Organisation complies with all relevant statutory and regulatory requirements relevant to the Quality Management System.
The Organisation constantly monitors its quality performance and implements improvements when appropriate.
The Quality Policy is regularly reviewed in order to ensure its continuing suitability.
Our Quality Statement
